Kaiser Permanente San Jose Medical Center - Urgent Care — Santa Teresa, San Jose, CA
250 Hospital Pkwy, San Jose, CA 95119
Hours of Operation
Services Available
Accepted Insurance
About This Location
Kaiser Permanente San Jose Medical Center - Urgent Care is part of Kaiser Permanente — a closed-network integrated HMO system and the dominant healthcare provider in the Bay Area, serving over 4 million Northern California members. This location offers walk-in urgent care for Kaiser members experiencing non-emergency medical issues such as minor injuries, infections, flu symptoms, allergic reactions, and urgent concerns that can't wait for a primary care appointment. Because Kaiser operates as a closed network, services here are generally limited to Kaiser Permanente members only; non-members should use emergency services or another urgent care network. The facility is integrated with Kaiser's electronic health records, so your urgent care visit is immediately available to your primary care physician. Located in the Santa Teresa area, the clinic operates Open 24 Hours on weekdays. Kaiser members can also use the Kaiser Permanente app to check wait times, send secure messages, and view lab results.
About Santa Teresa
Santa Teresa is a residential neighborhood in the southern part of San Jose, nestled between the Santa Teresa Hills and the Almaden Valley. It's known for its quiet suburban streets, the Santa Teresa County Park with its hiking trails, and the IBM Almaden Research Center which anchors the local tech workforce. The neighborhood draws a mix of long-term families and tech professionals working at nearby campuses. The Santa Teresa light rail station provides direct VTA connections to downtown San Jose and Mountain View. Kaiser Permanente's large medical center on Cottle Road serves as the primary healthcare anchor for South San Jose, drawing patients from Santa Teresa, Blossom Valley, and Coyote Valley.
Frequently Asked Questions
Is this Kaiser urgent care open to non-Kaiser patients?
No. Kaiser Permanente operates as a closed HMO network, so urgent care services here are available only to Kaiser Permanente members. Non-members seeking walk-in care should use a different urgent care network such as Sutter/PAMF, Carbon Health, or Action Urgent Care, or go to an emergency room for urgent issues.
What are the hours at Kaiser Permanente San Jose Medical Center - Urgent Care?
Weekday hours (Monday–Friday) are Open 24 Hours. Saturday: Open 24 Hours. Sunday: Open 24 Hours. Kaiser members can check current wait times using the Kaiser Permanente app.
What conditions does Kaiser urgent care treat?
Common urgent concerns including minor injuries, cuts and sprains, flu-like illness, fever, sore throat, ear infections, urinary tract infections, allergic reactions, minor burns, and other non-emergency medical issues that cannot wait for a primary care appointment. For chest pain, difficulty breathing, stroke symptoms, or major trauma, go directly to an emergency department.
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