Kaiser Permanente Campbell Medical Offices — Campbell, San Jose, CA
220 E Hacienda Ave, Campbell, CA 95008
Hours of Operation
Services Available
Accepted Insurance
About This Location
Kaiser Permanente Campbell Medical Offices is part of Kaiser Permanente — a closed-network integrated HMO system and the dominant healthcare provider in the Bay Area, serving over 4 million Northern California members. This location offers walk-in urgent care for Kaiser members experiencing non-emergency medical issues such as minor injuries, infections, flu symptoms, allergic reactions, and urgent concerns that can't wait for a primary care appointment. Because Kaiser operates as a closed network, services here are generally limited to Kaiser Permanente members only; non-members should use emergency services or another urgent care network. The facility is integrated with Kaiser's electronic health records, so your urgent care visit is immediately available to your primary care physician. Located in the Campbell area, the clinic operates 8:30 AM – 5:30 PM on weekdays. Kaiser members can also use the Kaiser Permanente app to check wait times, send secure messages, and view lab results.
About Campbell
Campbell is a small (~43,000 resident) South Bay city with a classic California main-street downtown, the Campbell Water Tower landmark, and weekly farmers markets that draw crowds from across the West Valley. Once a fruit-packing town, Campbell is now largely residential but retains its small-town character despite sitting directly adjacent to San Jose and Los Gatos. The Pruneyard Shopping Center is a regional landmark, and the light rail Winchester station connects Campbell to downtown San Jose. The city has attracted a growing professional and family demographic drawn by good schools, walkable downtown, and relatively lower (by Bay Area standards) housing prices.
Frequently Asked Questions
Is this Kaiser urgent care open to non-Kaiser patients?
No. Kaiser Permanente operates as a closed HMO network, so urgent care services here are available only to Kaiser Permanente members. Non-members seeking walk-in care should use a different urgent care network such as Sutter/PAMF, Carbon Health, or Action Urgent Care, or go to an emergency room for urgent issues.
What are the hours at Kaiser Permanente Campbell Medical Offices?
Weekday hours (Monday–Friday) are 8:30 AM – 5:30 PM. Saturday: Closed. Sunday: Closed. Kaiser members can check current wait times using the Kaiser Permanente app.
What conditions does Kaiser urgent care treat?
Common urgent concerns including minor injuries, cuts and sprains, flu-like illness, fever, sore throat, ear infections, urinary tract infections, allergic reactions, minor burns, and other non-emergency medical issues that cannot wait for a primary care appointment. For chest pain, difficulty breathing, stroke symptoms, or major trauma, go directly to an emergency department.
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