Kaiser Permanente Mountain View Medical Offices — Mountain View, San Jose, CA
555 Castro St, Mountain View, CA 94041
Hours of Operation
Services Available
Accepted Insurance
About This Location
Kaiser Permanente Mountain View Medical Offices is part of Kaiser Permanente — a closed-network integrated HMO system and the dominant healthcare provider in the Bay Area, serving over 4 million Northern California members. This location offers walk-in urgent care for Kaiser members experiencing non-emergency medical issues such as minor injuries, infections, flu symptoms, allergic reactions, and urgent concerns that can't wait for a primary care appointment. Because Kaiser operates as a closed network, services here are generally limited to Kaiser Permanente members only; non-members should use emergency services or another urgent care network. The facility is integrated with Kaiser's electronic health records, so your urgent care visit is immediately available to your primary care physician. Located in the Mountain View area, the clinic operates 8:30 AM – 5:30 PM on weekdays. Kaiser members can also use the Kaiser Permanente app to check wait times, send secure messages, and view lab results.
About Mountain View
Mountain View is a ~83,000-person Silicon Valley city globally known as the headquarters of Google (now Alphabet) and LinkedIn. The downtown along Castro Street is one of the most walkable stretches on the Peninsula, with a Mediterranean-climate patio culture, a Thursday farmers market, and dense restaurant variety reflecting the international tech workforce. Moffett Federal Airfield and the NASA Ames Research Center anchor the northern edge. Mountain View's housing is among the most expensive in the U.S., but it remains a magnet for young engineers working at Google's Mountain View campus, which employs more than 20,000 people in offices spread throughout the city.
Frequently Asked Questions
Is this Kaiser urgent care open to non-Kaiser patients?
No. Kaiser Permanente operates as a closed HMO network, so urgent care services here are available only to Kaiser Permanente members. Non-members seeking walk-in care should use a different urgent care network such as Sutter/PAMF, Carbon Health, or Action Urgent Care, or go to an emergency room for urgent issues.
What are the hours at Kaiser Permanente Mountain View Medical Offices?
Weekday hours (Monday–Friday) are 8:30 AM – 5:30 PM. Saturday: Closed. Sunday: Closed. Kaiser members can check current wait times using the Kaiser Permanente app.
What conditions does Kaiser urgent care treat?
Common urgent concerns including minor injuries, cuts and sprains, flu-like illness, fever, sore throat, ear infections, urinary tract infections, allergic reactions, minor burns, and other non-emergency medical issues that cannot wait for a primary care appointment. For chest pain, difficulty breathing, stroke symptoms, or major trauma, go directly to an emergency department.
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