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Norton Healthcare

Norton Immediate Care Center – Westport Village — Crescent Hill, Louisville, KY

1315 Herr Ln, Louisville, KY 40222

Mon: 9:00 AM – 9:00 PM 4.2 (134 reviews)
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Hours of Operation

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 9:00 AM – 9:00 PM

Services Available

Walk-in Care X-Ray Lab Testing COVID Testing Occupational Health

Accepted Insurance

BlueCross BlueShield
Aetna
Cigna
UnitedHealthcare
Humana
Medicare
Medicaid
Most Major Insurance

About This Location

Norton Immediate Care Center – Westport Village is part of Norton Healthcare — one of Kentucky's largest and most respected health systems, headquartered in Louisville and operating Norton Hospital (downtown, flagship), Norton Audubon Hospital, Norton Brownsboro Hospital (St. Matthews/East Louisville), Norton Women's & Children's Hospital, Norton Children's Hospital (a nationally ranked pediatric center), Norton Suburban Hospital (Crescent Hill/St. Matthews area), and Norton Children's Medical Center Brownsboro. Norton Immediate Care and Norton Prompt Care clinics provide walk-in treatment for minor injuries, respiratory illness, UTIs, rashes, lacerations, sprains, and allergic reactions, with on-site digital X-ray, lab testing, COVID/flu testing, sports physicals, and DOT physicals. Most major commercial insurance plans, Medicare, Medicaid (Kentucky), Anthem, Humana, Aetna, Cigna, UnitedHealthcare, and Tricare are accepted. Located in Crescent Hill, the clinic operates 9:00 AM – 9:00 PM on weekdays. Patients have direct referral access into the full Norton Healthcare system including Norton Children's Hospital for pediatric needs.

About Crescent Hill

Crescent Hill is one of Louisville's most charming and historic inner-ring neighborhoods along Frankfort Avenue northeast of downtown, known for beautifully preserved Victorian, Craftsman, and Italianate homes, a walkable commercial district along Frankfort Avenue (boutiques, restaurants, coffee shops), and the Louisville Water Company's historic Crescent Hill Reservoir. The neighborhood is predominantly upper-middle-class, family-oriented, and historically aware, with a strong neighborhood association and active community.

Frequently Asked Questions

Is Norton Immediate Care connected to Norton Hospital?

Yes — Norton Immediate Care and Norton Prompt Care clinics are part of Norton Healthcare, one of Kentucky's largest health systems, operating Norton Hospital, Norton Audubon, Norton Brownsboro, Norton Children's Hospital, Norton Women's & Children's, and Norton Suburban Hospital. Walk-in visits include direct referral access into the full Norton system.

Do I need an appointment?

No — walk-ins are welcome. Norton's online check-in (My Norton app or Norton Healthcare website) may reduce your wait time.

What insurance do you accept?

Most major commercial insurance plans, Medicare, Medicaid (Kentucky), Humana, Anthem Blue Cross Blue Shield of Kentucky, Aetna, Cigna, UnitedHealthcare, and Tricare are accepted.

What are Norton Immediate Care Center – Westport Village hours?

Weekday hours are 9:00 AM – 9:00 PM, with weekend hours 9:00 AM – 9:00 PM Saturday and 9:00 AM – 9:00 PM Sunday.

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