New Family Urgent Care — South Louisville, Louisville, KY
5330 S 3rd St, Suite 234, Louisville, KY 40214
Hours of Operation
Services Available
Accepted Insurance
About This Location
New Family Urgent Care is an independent urgent care clinic serving the South Louisville community — not affiliated with a national chain or large health system. Independent urgent care centers provide personalized, neighborhood-focused care with walk-in treatment for minor injuries, infections, flu symptoms, UTIs, rashes, lacerations, and minor procedures. X-ray and lab testing available where indicated. Most major commercial insurance plans, Medicare, and Medicaid (Kentucky/Indiana) are accepted, with transparent self-pay pricing. Located in South Louisville, the clinic operates 8:00 AM – 8:00 PM on weekdays.
About South Louisville
South Louisville encompasses the residential and commercial neighborhoods south of the Watterson Expressway (I-264) along Bardstown Road, Preston Highway, and Outer Loop (KY-1065), including communities like Okolona, Fairdale, Fern Creek, and the Valley Station area. This broad swath of south and southeast Jefferson County is primarily working-to-middle-class suburban development from the 1960s-1990s, with diverse populations and extensive commercial development along Preston Highway and Outer Loop.
Frequently Asked Questions
How is this different from a chain urgent care?
New Family Urgent Care is locally owned and operated, not part of a national chain. That often means more personalized care, stronger community ties, and flexibility in accommodating specific patient needs.
What insurance do you accept?
Most major commercial insurance plans (Anthem, Humana, Aetna, Cigna, UnitedHealthcare), Medicare, Medicaid (Kentucky and Indiana), and Tricare are accepted. Call ahead to verify your plan is in-network.
Do you do X-ray on-site?
X-ray availability varies — call the clinic directly to confirm.
What are New Family Urgent Care current hours?
Weekday hours are 8:00 AM – 8:00 PM, with weekend hours 9:00 AM – 5:00 PM Saturday and 9:00 AM – 5:00 PM Sunday.
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