CareNow Urgent Care - Short Pump — Henrico
12214 W Broad St, Henrico, VA 23233
Hours of Operation
Services Available
Accepted Insurance
About This Location
CareNow Urgent Care - Short Pump is part of CareNow Urgent Care — the urgent care division of HCA Healthcare, the largest for-profit hospital system in the US. CareNow operates 175+ walk-in clinics across major metros including Dallas-Fort Worth, Denver, Kansas City, Las Vegas, and Nashville. Services include on-site X-ray, labs, occupational health, DOT physicals, and acute illness/injury treatment. Visits sync to HCA's Meditech EMR, enabling continuity with HCA-affiliated hospitals.
About Henrico
Henrico County is the primary suburb of Richmond (population 335,000) — surrounding Richmond on three sides (west, north, east). Henrico County's economy is heavily tied to healthcare — HCA Virginia Health System's headquarters is in Henrico. Major hospitals: HCA Henrico Doctors' (Forest Avenue), HCA Parham Doctors', Bon Secours St. Mary's, HCA Retreat Doctors'. Walk-in: Patient First (multiple), Velocity Care, and MinuteClinic.
Frequently Asked Questions
Is CareNow Urgent Care - Short Pump part of HCA Healthcare?
Yes — CareNow is HCA Healthcare's urgent care brand. Visits are documented in HCA's Meditech EMR, and if hospitalization is needed, direct referral to HCA-owned hospitals is available.
What insurance does CareNow Urgent Care - Short Pump accept?
CareNow accepts Anthem Blue Cross Blue Shield of Virginia, Aetna, Cigna, Humana, UnitedHealthcare, Medicare, and Virginia Medicaid.
Can I hold my place in line online?
Yes — CareNow's Web Check-In lets you reserve a time slot from home at carenow.com. Typical wait after online check-in is under 15 minutes.
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