CareNow Urgent Care - Franklin / Cool Springs — Franklin / Cool Springs, Nashville, TN
2017 Mallory Lane, Franklin, TN 37067
Hours of Operation
Services Available
Accepted Insurance
About This Location
CareNow Urgent Care - Franklin / Cool Springs is a CareNow Urgent Care clinic — HCA Healthcare's urgent care brand and the largest walk-in network in the Nashville metro. HCA Healthcare, headquartered in Nashville, is the nation's largest for-profit hospital company, operating TriStar Centennial, TriStar Skyline, TriStar Southern Hills, TriStar StoneCrest, TriStar Summit, and TriStar Hendersonville in the Nashville metro. CareNow operates a walk-in model with extended hours and Web Check-In to reduce in-clinic wait time. Services include treatment for minor injuries, respiratory illness, UTIs, rashes, lacerations, sprains, and allergic reactions, plus on-site digital X-ray, lab testing, COVID/flu testing, sports physicals, and DOT physicals. Most major commercial insurance plans, Medicare, TennCare (Tennessee Medicaid), and Tricare are accepted. Located in Franklin / Cool Springs, the clinic operates 8:00 AM – 8:00 PM on weekdays.
About Franklin / Cool Springs
Franklin's Cool Springs area is one of the fastest-growing commercial and corporate corridors in Tennessee, centered on Cool Springs Galleria (a major regional mall) and Mack Hatcher Memorial Parkway at I-65. Home to major corporate campuses (Nissan North America, Mars Petcare, HCA corporate offices), luxury apartments, and extensive retail. Multiple urgent care clinics serve the dense daytime office population and growing residential base.
Frequently Asked Questions
Is CareNow connected to a Nashville hospital?
Yes — CareNow is HCA Healthcare's urgent care brand. HCA HealthCare is headquartered in Nashville and operates TriStar Centennial, TriStar Skyline, TriStar Southern Hills, TriStar StoneCrest, TriStar Summit, and TriStar Hendersonville in the Nashville metro, providing referral pathways when more care is needed.
Do I need an appointment?
No — CareNow accepts walk-ins. Use Web Check-In on the CareNow website to hold a spot before arriving and reduce in-clinic wait time.
What insurance do you accept?
Most major commercial insurance plans, Medicare, TennCare (Tennessee Medicaid), and Tricare are accepted. Transparent self-pay pricing is available.
What are CareNow Urgent Care - Franklin / Cool Springs hours?
Weekday hours are 8:00 AM – 8:00 PM, with weekend hours 8:00 AM – 7:00 PM Saturday and 8:00 AM – 7:00 PM Sunday.
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