Concentra Urgent Care – Columbus West — Hilliard, Columbus, OH
4821 Roberts Rd, Columbus, OH 43228
Hours of Operation
Services Available
Accepted Insurance
About This Location
Concentra Urgent Care – Columbus West is a Concentra Urgent Care — the nation's largest occupational health and urgent care provider, with clinics across the Columbus metro serving both work-related injuries and general walk-in urgent care needs. Concentra specializes in occupational medicine: DOT physicals, pre-employment physicals, drug and alcohol testing, workers' compensation injury management, functional capacity evaluations, and return-to-work programs. General urgent care services are also available for non-work-related conditions: minor injuries, respiratory illness, UTIs, lacerations, sprains, and minor procedures. Most major commercial insurance plans, Medicare, Tricare, and workers' compensation carriers are accepted. Located in Hilliard, the clinic operates 8:00 AM – 5:00 PM on weekdays. Employers with Concentra relationships can direct employees for occupational health needs with direct billing to the company or workers' comp carrier.
About Hilliard
Hilliard is a growing suburb of about 37,000 on the northwest side of Columbus, known for good Hilliard City Schools, a mix of middle-class and upper-middle-class subdivisions, major retail along Cemetery Road and Roberts Road, and proximity to the Honda plant in nearby Marysville. The demographic is predominantly family-oriented and middle-class, with growing diversity. Healthcare access includes OhioHealth and Mount Carmel urgent care locations along the Hilliard-Rome Road and Roberts Road corridors.
Frequently Asked Questions
Do you treat non-work-related conditions?
Yes — Concentra treats both work-related injuries (billed to workers' comp or employer) and general urgent care conditions for walk-in patients billed through personal health insurance.
Do you do DOT physicals?
Yes — Concentra is the largest DOT physical provider in the country, required for commercial driver's license holders. Appointments are recommended but walk-ins are often accepted. Bring your CDL or driver's license and any relevant medical history.
What if my employer sent me here for a work injury?
Bring your employer authorization form, photo ID, and any incident report. Concentra bills the employer or workers' comp carrier directly in most cases. Let the front desk know it's a work-related visit when checking in.
Does Concentra Urgent Care – Columbus West take walk-ins for general urgent care?
Yes — Concentra accepts walk-ins for general urgent care conditions alongside scheduled occupational health visits. Commercial insurance and Medicare are accepted for non-work-related visits.
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