Kaiser Permanente

Urgent Care | Kaiser Permanente Santa Rosa Medical Center — Santa Rosa

401 Bicentennial Way # 1, Santa Rosa, CA 95403

Mon–Fri: 8:30 AM – 8:00 PM 3.7 (9 reviews)
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Hours of Operation

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 8:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 8:00 PM
Saturday 8:30 AM – 8:00 PM
Sunday 8:30 AM – 8:00 PM

Services Available

Walk-in urgent care Minor injury treatment Flu & strep testing COVID testing Lab work Physicals On-site X-ray

Accepted Insurance

Blue Shield of California
Anthem Blue Cross
Kaiser Permanente
Aetna
Cigna
UnitedHealthcare

About This Location

Urgent Care | Kaiser Permanente Santa Rosa Medical Center is part of Kaiser Permanente — the largest managed care organization in the US, founded in 1945 and serving 12.7M+ members across 8 states (California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington) plus the District of Columbia. Kaiser's distinctive integrated model combines health insurance (Kaiser Foundation Health Plan), hospitals (Kaiser Foundation Hospitals — 39 medical centers), medical groups (Permanente Medical Groups with 23,000+ physicians), and pharmacies under one cohesive system. This integration enables coordinated care, lower per-member costs, and seamless EMR continuity. Urgent care is available at most Kaiser medical centers and stand-alone urgent care locations for Kaiser members (walk-in priority, no claim forms) and non-members on limited same-day basis. Services include on-site X-ray and labs, IV fluids, laceration repair, acute illness and injury treatment, and direct same-day specialist referrals via the integrated system. All visits sync to Kaiser's HealthConnect EMR (Epic-based) with full member access through kp.org and the Kaiser app for messaging, records, and 24/7 nurse advice line.

About Santa Rosa

This location serves Santa Rosa, CA and the greater Santa Rosa metropolitan area. Walk-in urgent care is widely available across the region with national chains (MinuteClinic, AFC, Concentra) plus local health system urgent care centers. For life-threatening emergencies, go to UCLA, Cedars-Sinai, UCSF, Stanford Health, or Kaiser Permanente ED.

Frequently Asked Questions

Do I need to be a Kaiser member to visit Urgent Care | Kaiser Permanente Santa Rosa Medical Center?

Kaiser urgent care primarily serves Kaiser Permanente members. Non-members can often be seen on a space-available basis but may face higher self-pay rates. Call ahead to verify availability and pricing.

What insurance does Urgent Care | Kaiser Permanente Santa Rosa Medical Center accept?

Kaiser Permanente primarily accepts Kaiser Permanente plans (HMO, POS, Medicare Advantage, Medi-Cal/Medicaid where available). Some commercial plans via reciprocal agreements. Non-Kaiser patients pay self-pay rates for urgent care visits.

Is Urgent Care | Kaiser Permanente Santa Rosa Medical Center open 24/7?

Hours vary by location — most Kaiser urgent care centers operate 8 AM to 10 PM daily, while a few flagship centers offer 24/7 care. Kaiser's after-hours 'Appointment & Advice' line routes calls to on-call providers.

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