Novato Community Urgent Care — Novato, San Francisco, CA
165 Rowland Way, Novato, CA 94945
Hours of Operation
Services Available
Accepted Insurance
About This Location
Novato Community Urgent Care is part of Sutter Health, one of Northern California's largest integrated healthcare systems with dozens of hospitals, medical foundations, and walk-in clinics across the region. In the Bay Area, Sutter operates California Pacific Medical Center (CPMC) in San Francisco, Palo Alto Medical Foundation (PAMF) on the Peninsula, Alta Bates Summit in the East Bay, and Mills-Peninsula Medical Center in San Mateo. Sutter's walk-in urgent care centers accept most PPO insurance plans, Medicare, and many HMO products, with integrated access to Sutter's broader network of specialists and hospitals. Services typically include treatment for minor injuries, infections, flu symptoms, allergic reactions, X-ray imaging, lab testing, and IV fluids. Located in Novato, the clinic operates 8:00 AM – 8:00 PM on weekdays. Sutter patients can access the My Health Online patient portal for records, messaging, and appointment scheduling.
About Novato
This neighborhood is part of the Greater San Francisco Bay Area, one of the most densely populated and economically significant metropolitan regions in the United States. The Bay Area spans nine counties with roughly 7.7 million residents and is anchored by San Francisco, Oakland, and San Jose. Neighborhoods here vary enormously — from dense walkable urban districts to hillside residential areas to suburban commuter towns — all connected by BART, Muni, Caltrain, and AC Transit. The region has one of the most extensive healthcare infrastructures in the country, with multiple integrated delivery systems, academic medical centers, and community clinics operating urgent care and walk-in facilities.
Frequently Asked Questions
Do I need to be a Sutter patient to be seen here?
No — Sutter Health's walk-in and urgent care clinics are open to the public, not just existing Sutter patients. Most major commercial insurance plans, Medicare, and many HMO products are accepted.
Will my visit be connected to my primary care doctor?
If your primary care physician is in the Sutter Health network (including PAMF, CPMC, or Alta Bates Summit), yes — your visit will be integrated into the shared My Health Online medical record, and your PCP will see the notes. For patients with PCPs outside Sutter, visit summaries are available for you to share with your own provider.
What services are available on-site?
Typical services include treatment for minor injuries, infections, respiratory illnesses, UTIs, and allergic reactions, plus on-site X-ray, lab testing, and IV fluids. For conditions requiring specialist care, Sutter has direct referral pathways into its full network.
How do I check wait times at Novato Community Urgent Care?
Sutter Health's My Health Online patient portal and mobile app show real-time wait times at many locations and allow online check-in. Calling ahead is also effective for getting a sense of current volume.
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