Kaiser Permanente San Rafael Medical Center - Urgent Care — San Rafael, San Francisco, CA
99 Montecillo Rd, San Rafael, CA 94903
Hours of Operation
Services Available
Accepted Insurance
About This Location
Kaiser Permanente San Rafael Medical Center - Urgent Care is part of Kaiser Permanente — a closed-network integrated HMO system and one of the largest healthcare providers in California, serving over 4.6 million Northern California members across the Bay Area, Sacramento, and the Central Valley. This location offers walk-in urgent care for Kaiser members experiencing non-emergency medical issues — minor injuries, infections, flu symptoms, allergic reactions, and urgent concerns that can't wait for a primary care appointment. Because Kaiser operates as a closed network, services here are generally limited to Kaiser Permanente members; non-members should use emergency services or another urgent care network. The facility is integrated with Kaiser's HealthConnect electronic health records, so visits are immediately available to your primary care physician. Located in San Rafael, the clinic operates Open 24 Hours on weekdays. Kaiser members can use the Kaiser Permanente app to check real-time wait times, send secure messages, and view lab results.
About San Rafael
San Rafael is Marin County's largest city (population 62,000) and the county seat, located about 20 miles north of San Francisco across the Golden Gate Bridge. It has a walkable downtown along Fourth Street, the original Marin General Hospital (now MarinHealth), and a more economically diverse population than much of wealthy Marin — with significant Latino and older working-class communities alongside affluent families. Kaiser operates a major North Bay facility in San Rafael.
Frequently Asked Questions
Can I use this clinic if I'm not a Kaiser member?
No — Kaiser Permanente operates as a closed network, and urgent care services here are generally available only to current Kaiser Permanente members. If you're not a Kaiser member, you should go to a non-Kaiser urgent care (such as Carbon Health, AFC, One Medical, CityHealth, or Sutter) or to the nearest hospital emergency room for urgent conditions.
Do I need an appointment?
No — walk-ins are welcome for urgent care. However, Kaiser members can check real-time wait times, book a spot in line, or schedule a same-day appointment through the Kaiser Permanente mobile app or at kp.org, which often reduces your in-clinic wait significantly.
What should I bring to my visit?
Bring your Kaiser Permanente member ID card, a photo ID, a list of your current medications, and if applicable, information about recent lab results or previous care. Because Kaiser is integrated, your medical history is already in the system — but it helps to have the details ready.
Is Kaiser Permanente San Rafael Medical Center - Urgent Care open weekends?
Weekend hours here are Open 24 Hours Saturday and Open 24 Hours Sunday. Kaiser's 24/7 advice nurse line and the KP app can help you determine the best care option at any hour, including after-hours virtual care for Kaiser members.
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